Mail & Courier Services

Mail & Courier Services

Shipping & Receiving

The Shipping and Receiving Office is located in the Loading Dock and will be open Monday to Friday, from 7:30 a.m. to 4:30 p.m.

Currently, we have reduced the number of deliveries to one in the morning and one in the afternoon.

Deliveries and pick up schedule to tenants will be:

Delivery South Tower: 10 a.m. to 10:30 a.m.; 1 p.m. to 1:30 p.m.

Delivery West Tower: 10:30 a.m. to 11 a.m.; 1:30 p.m. to 2 p.m.

Pick-up: 3 p.m. to 3:30 p.m.

For more information, please contact our Shipping/Receiving team at [email protected].


Shipping and Receiving will receive all couriers within the hours of 7:30 a.m. and 4:30 p.m. Once received, all deliveries are scanned in the mail tracking system. All outgoing mail/packages must be dropped off at the Shipping and Receiving office by 3 p.m. unless prior arrangements are made.


Shipping and Receiving will not accept alcohol, perishable goods, flowers, dangerous goods, prescription drugs, cannabis or any delivery weighing over 50lbs.


Any large deliveries (pallet – size or larger) will not be accepted after 3:30 pm, unless other arrangements have been made with the co-signer and Shipping/Receiving.


Upon delivery of any large shipment, Shipping/Receiving will contact the recipient to advise of the delivery. The item(s) cannot remain on the dock for longer than one hour while the tenant arranges for pick-up. There is no storage available on the loading dock and Shipping/Receiving personnel do not take responsibility for deliveries that are not collected.


After-hours deliveries (after 4:30 p.m. and before 7:30 a.m.) can be organized through Building Security if there is a tenant-designate present to receive and accept responsibility (arrangements made in advance).


For additional info please contact Shipping/Receiving at (403) 716-2001 or at [email protected].